Shipping & Returns

Shipping Policy

Processing Time: Your order will be ready to ship within 1 - 2 business days of placing your order.

Delivery Time: Shipping times may vary depending on the delivery location. Most locations should have an ETA of 2 to 5 business days.

Shipping Regions: We currently ship across Australia

Payment Policy

No Cash on Delivery (COD): We do not offer COD as a payment option. All orders must be paid for in advance.

Cancellation and Return Policy

No Cancellations or Returns: We do not accept cancellations, returns, or exchanges. Please ensure that you review your order carefully before completing your purchase.

Claims for Damaged or Defective Products

Unboxing Video Required for Claims: In the rare event that you receive a damaged or defective product, please record an unboxing video. This video will be required for any claim related to product damage. Claims without an unboxing video will not be accepted.

Materials Meaning